Sales Policy

Effective Date: February 22, 2025

At AUDIOTRIX, we are committed to providing a seamless shopping experience with transparent pricing, fair promotions, and excellent customer service. This Sales Policy outlines the terms and conditions related to purchasing products from our website https://audiotrix.xyz/.

1. Pricing & Payment

  • All prices listed on our website are in GBP (£) and include applicable taxes unless stated otherwise.
  • We accept major credit/debit cards, PayPal, and other secure payment methods at checkout.
  • Prices are subject to change without prior notice, but confirmed orders will not be affected by price adjustments.
  • We reserve the right to refuse any transaction if fraudulent activity is suspected.

2. Order Processing & Confirmation

  • Once an order is placed, you will receive an order confirmation email with the details of your purchase.
  • Orders are typically processed within 1-3 business days. Processing times may vary during peak seasons or promotions.
  • If an item is out of stock after purchase, we will notify you and provide options for a refund or exchange.

3. Sales & Promotional Discounts

  • Limited-time sales, discounts, and promotions are available as advertised on our website or marketing channels.
  • Discounts cannot be combined with other promotions, unless explicitly stated.
  • Sales items are final sale and cannot be returned unless defective (see Refund & Returns Policy for details).
  • AUDIOTRIX reserves the right to modify or cancel promotions at any time.

4. Shipping & Delivery

  • We offer domestic and international shipping with delivery times varying by location.
  • Shipping fees are calculated at checkout. Free shipping promotions may apply under specific conditions.
  • Once shipped, an order tracking number will be provided via email.
  • AUDIOTRIX is not responsible for delays caused by couriers, customs, or force majeure events.

5. Order Cancellations & Modifications

  • Orders can be modified or canceled within 12 hours of purchase by contacting contact@audiotrix.xyz.
  • Once an order is processed, cancellations may not be possible. Customers may request a return after receiving the item (refer to Refund & Returns Policy).

6. Warranty & Product Authenticity

  • All products sold by AUDIOTRIX are 100% authentic and brand new.
  • We stand by the quality of our products and offer warranty coverage for manufacturing defects (terms may vary by product type).
  • Damage due to improper use, wear and tear, or unauthorized alterations is not covered under warranty.

7. Fraud Prevention & Order Verification

  • To prevent fraud, we may request additional verification (such as billing address confirmation) for high-value orders.
  • If fraudulent activity is suspected, we reserve the right to cancel the order and issue a refund to the original payment method.

8. Contact Us

For any inquiries regarding our Sales Policy, please reach out:

📧 Email: contact@audiotrix.xyz
🌐 Website: https://audiotrix.xyz/
📍 Address: 44 Peachfield Road, Chapel Of Garioch, United Kingdom

By purchasing from AUDIOTRIX, you agree to comply with this Sales Policy. Thank you for choosing us for your premium jacket needs! 🚀